Product Questions

When is the bakery open?

I bake out of my home so I am available 7 days a week from 9 a.m. til 7 p.m. EST

are your treat keto friendly? 

Yes, all of our treats are keto friendly. Please refer to the store for a list of ingredients and nutrition facts for each product.

Are your treats gluten-free?

Yes, some of our treats are gluten free. They are made out of almond flour and/or coconut flour which does not contain any wheat/gluten. Please refer to the store for a list of ingredients.

What sweeteners do you use?

I use natural sweetener Erythritol.

What is Erythritol? And is it safe?

Erythritol is a chemical compound, a sugar alcohol (or polyol), used as a food additive and sugar substitute. Erythritol occurs naturally in some fruits and fermented foods. Erythritol is 60–70% as sweet as sucrose (table sugar), yet it is almost noncaloric and does not affect blood sugar or cause tooth decay.

I'm concerned about a food allergy, where are your ingredients listed?

Please refer to the store for a list of ingredients for each product.

How should I store my treats?

Upon receiving your goodies, treats can be left at room temperature for up to one week. 
After a week (although i don't see your treats being able to last for more than a week, everyone won't be able to resist), please refrigerate for up to an additional one week.
Treats are also freezer friendly. Please thaw in refrigerator overnight before consumption and consume within 24 hours.

order/shipping Questions

how can i place an order?

please refer to the store for ordering.

what products are you able to ship?

Please refer to the store for products that are shippable.

where can you ship to?

at the moment i am only able to ship to new york city/new york state addresses.

what if i want to order a product that is not in the store?

Please fill out the "contact me" form with request and i will reply a.s.a.p.

what are the shipping rates?

first item $5.95, for every item after add $2.00

is there free shipping?

yes, free shipping for orders over $49 before all discounts 

my cart is over $49 but i don't see free shipping applied to the order

please make sure your order total is $49 after all discounts have been applied

when do orders ship?

because all orders are made to order, please allow 3-5 business days for orders to ship.

when can i receive my shipment?

orders are shipped via usps PRIORITY MAIL 2-DAY which are received in approx. 2 business days upon shipping. 

returns/exchange questions

how do i return/exchange an order?

due to all orders are made to order, unfortunately all sales are final. no returns/exchanges will be allowed.

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